Privacy Policy

1. Introduction

Zyelle ("we," "our," or "us") is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website zyelle.com or make a purchase.

2. Information We Collect

We collect the following types of information:

• Personal information you provide (name, email, shipping address, phone number)
• Payment information (processed securely via our payment partners)
• Account information (username, password, preferences)
• Order history and transaction data
• Usage data (pages visited, time spent, browser type)
• Device information (IP address, browser, operating system)
• Communications you send us (emails, chat messages)

3. How We Use Your Information

• Process and fulfill your orders
• Send order confirmations, shipping updates, and receipts
• Communicate with you about your account or purchases
• Send marketing communications (with your consent)
• Improve and personalise your shopping experience
• Detect and prevent fraud
• Comply with legal obligations

4. Sharing Your Information

We do not sell, trade, or rent your personal information to third parties. We may share your information with trusted service providers who assist us in operating our website, conducting our business, or serving our customers — provided those parties agree to keep this information confidential.

5. Cookies

We use cookies and similar tracking technologies to track activity on our website and hold certain information. Cookies are small files stored on your device. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent.

6. Your Rights

You have the right to:

• Access the personal data we hold about you
• Request correction of inaccurate data
• Request deletion of your data
• Opt out of marketing communications at any time
• Lodge a complaint with your local data protection authority

7. Data Security

We implement appropriate technical and organisational security measures to protect your personal information. However, no method of transmission over the internet is 100% secure.

8. Contact Us

For any privacy-related questions, contact us at: privacy@zyelle.com